Mio Destino Delivery

Mio Destino is very pleased to offer very quick and cost-effective shipping options around the world.

For deliveries within the UK
• Next day delivery service by Interlink courier (guaranteed next business day) £6.95
• Royal Mail Special Delivery (guaranteed by 1 pm next business day) £8.95
• Royal Mail First Class Recorded (1-3 day service - not guaranteed) £3.95 (orders over £60)
• Royal Mail First Class Packet (1-3 day service - not guaranteed) £2.95 (orders under £60) a non-tracked service

For shipments to North America
We offer very quick and affordable delivery to the USA. At the low rate of $25.99 for next day delivery, we encourage you to make this selection.
• Next day Fed Ex International Expedited* † - $25.99 USD (1 day service for main cities, 2 days if in a rural location)
• Royal Mail International Signed For (4-10 days) - $15.99 USD (these timeframes are Royal Mail's "targets" but are not guaranteed) (orders over £60)
• Royal Mail International Airmail (4-10 days) - $7.99 USD (these timeframes are Royal Mail's "targets" but are not guaranteed) (orders under £60)

For shipments to Europe
• Next day Fed Ex International Expedited* †- £27.00
• Royal Mail International (4-6 days) - £8.95 (these timeframes are Royal Mail's "targets" but are not guaranteed) (orders over £60)
• Royal Mail International (4-6 days) - £3.95 (these timeframes are Royal Mail's "targets" but are not guaranteed) (orders under £60)

For shipments to the rest of the world
• Fed Ex Expedited - £30 - £45* †
• Royal Mail International (4-6 days) £8.95 (these timeframes are Royal Mail's "targets" but are not guaranteed) (orders over £60)
• Royal Mail International (4-6 days) £3.95 (these timeframes are Royal Mail's "targets" but are not guaranteed) (orders under £60)

†Daily cut off time for orders is 2 pm GMT to receive the next day.
* Occasionally items will get delayed in customs and Mio Destino cannot be responsible if the delivery timeframe is not met due to these delays.

When will my product be dispatched?
Most products will be dispatched on the same day as the transaction is completed or on the next working day if the purchase is made after 2 pm GMT.  Some products have a longer lead time which will be indicated on the product description or at time or ordering. If you purchase next day service on an item with a longer lead time, we will send it by that Next Day service as soon as we receive the item in stock. This express service is still the faster option.

Will my purchase come Gift Wrapped?

Yes*, we want to make life easy for you! All of our products orders over £60/$100 USD come beautifully gift wrapped in Mio Destino tissue paper, in an elegant rigid black Mio Destino Gift box tied with red ribbon, ready to hand as a present to your loved one at no extra cost and no extra effort.

*However, please note: Any items purchased in a sale or similar price reduction offer will not be sent gift wrapped.

I don't want what I've bought to be recognisable - is the outer packaging discreet?

Yes, our packaging is completely discreet and is shipped in plain unbranded packaging to protect it and to ensure your privacy. Only our return address is shown with the Company name as MIOD Ltd

Delivery address

Can I have my purchase sent to another address?

Yes you can. As recorded deliveries have to be signed for you may prefer to give Mio Destino a different delivery address other than your home address such as a workplace, if permissible, or a friend. You can save these addresses for future orders.

Can I send the gift direct to my partner and the receipt to my address?

Yes you can, but please let us know that you would like this done and tell us which address gets the present and which the receipt.

Urgent Deliveries

If I need to get the present as soon as possible, can you help me?

If you require a delivery as a matter of urgency, Mio Destino can provide 'same day' courier service on the UK mainland, time permitting. Customers must call or email Mio Destino to request same day delivery and to make payment for such delivery, prior to dispatch.

Mio Destino seeks to arrange delivery to you as quickly as possible and the vast majority of our products go out on the date of payment. However, though we cannot guarantee that you will receive your products within any particular time period we will endeavour to ensure you receive your gift as soon as feasible.

You will be responsible for payment, if required, of all sales, use, property and value-added taxes, customs charges and duties, or other taxes related to any order or item(s) supplied, except for taxes based solely on Mio Destino's net income. If we are required to pay any such taxes, then such taxes shall be billed to and paid by you.

If I Live Outside of the UK, will I have to pay customs duty?
If you live outside the EU, you may be charged with customs duties. Most countries have duty levels allowing you to import up to about $200 USD. However, there are exceptions, where governments impose quite high import duties including Canada, Scandinavian countries and South Africa. You will be responsible for any import duties so please check with your internal Customs office.

Do you send items via BFPO or APO/FPO?

Yes, when ordering lingerie, swimwear, hosiery, pyjamas or corsets simply provide your full address including your service number, rank, full name, unit, BFPO or APO/FPO Number and any special instructions. We can only send these orders by UK or US postal services, not Fedex or courier, please make your delivery selection accordingly.