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Delivery
Mio Destino Delivery
Please Note: The closure of UK airspace and airspace in parts of
Europe since Thursday April 15, 2010 is continuing to affect the
distribution of mail by air. This affects our international customer
orders.
If you have requested shipping via “Royal Mail”,
deliveries due to leave the UK are currently affected by the closure of
the UK airspace, as a result of the Icelandic volcano. Because no mail
is entering or leaving the UK by air at present, delays to
international mail are therefore inevitable. Royal Mail are sending
their packages by Road or Sea which may take longer than their usual Airmail.
FedEx are advising delays but have resumed some flights in Europe. They are not guaranteeing delivery timelines.
Shipping Rates and Services
For shipments to North America
- 4-6 days - Standard Royal Mail/USPS Air Sure International - $12.50
- 2-3 days Fed Ex International Expedited - $29
For shipments to the UK
- 1-3 days - Standard Royal Mail 1st Class Recorded - $7
- Next day by 1 pm Special Delivery - $14
- 1-2 days Courier (Non-Royal Mail) - $10
For shipments to Europe
- 4-6 days - Standard Royal Mail Air Sure International - $12.50
- 2-3 days Fed Ex International Expedited - $29
For shipments to Russia
- 2-3 days Fed Ex International Expedited - $52
For shipments to all other parts of world
- 4-6 days - Standard Royal Mail Air Sure International - $12.50
- 2-3 days Fed Ex International Expedited - $56
Daily cut off time for orders is 4 pm GMT.
Mio Destino prides itself in worldwide speed of dispatch of its designer lingerie, corsets and other goods, customer care and product presentation.
When will my product be dispatched?
The product will be dispatched on the same day as the transaction is completed or on the next working day as speed of dispatch is a priority to the Mio Destino team. Products that are out of stock will be sent immediately we receive them.
Your orders will normally be sent by Royal Mail recorded delivery in the UK and Channel Islands and by first class air mail to other parts of the globe.
Will my purchase come Gift Wrapped?
Yes, we want to make life easy for you! All of our products come beautifully gift wrapped in Mio Destino tissue paper, in an elegant rigid black Mio Destino Gift box tied with red ribbon, ready to hand as a present to your loved one at no extra cost and no extra effort.
I don't want what I've bought recognisable - is the shipping box plain?
Yes it is, the Gift box is shipped within a plain unbranded cardboard outercover to protect it and to ensure your privacy. We have our return address shown with the Company name as MIOD Ltd. If the parcel is coming to your workplace then please let the reception know that they will need to sign for it for you.
How will I receive my invoice?
The invoice will be sent automatically by email.
Delivery address
Can I have my purchase sent to another address?
Yes you can. As recorded deliveries have to be signed for you may prefer to give Mio Destino a different delivery address other than your home address such as a workplace, if permissible, or a friend. You can save these addresses for future orders.
Can I send the gift direct to my partner and the receipt to my address?
Yes you can, but please let us know that you would like this done and tell us which address gets the present and which the receipt.
Urgent Deliveries
If I need to get the present as soon as possible, can you help me?
If you require a delivery as a matter of urgency and need it express, Mio Destino can provide 'same day' courier service on the UK mainland, time permitting. Customers must call or email Mio Destino to request same day delivery and to make payment for such delivery, prior to dispatch.
Mio Destino seeks to arrange delivery to you as quickly as possible and the vast majority of our products go out on the date of payment. However, though we cannot guarantee that you will receive your products within any particular time period we will endeavour to ensure you receive your gift as soon as feasible.
You will be responsible for payment, if required, of all sales, use, property and value-added taxes, customs charges and duties, or other taxes related to any order or item(s) supplied, except for taxes based solely on Mio Destino's net income. If we are required to pay any such taxes, then such taxes shall be billed to and paid by you.







